Rules and Fines

Everybody can use Roskilde Libraries regardless of nationality and it is free of charge. The yellow health card is usually your library card, but you need to register the first time you are at the library. You can also register via "Log ind" and "Ny bruger" if you have MitID, but this function is only in Danish.

Children under the age of 18 years of age need their parent’s or guardian’s permission when registered.

New child library user

You are responsible for all materials you check out. If you loose your yellow heath card or library card it is important you let the library know. If you forget your four digit pin code you can create a new by using your MitID to log in and change it, or you can bring your card to the library and we will do it for you.

The return date for check out is usually 31 days, but some materials like films and games have to be returned faster. When you check out materials you will get a receipt with every item and when they are to be returned.

Reminders: Text and e-mailservice

If you register yourself you can add this service via ”Min konto”, if we register you we do so automatically. You will receive a text and/or email 3 days before the return date is due on your materials. Therefore it is important the library has your current number and email. Even with this service it is always your responsibility to return materials on time.

Fines

For children up to 15 years of age the fines are:

• 1 - 10 days 10 kr.  
• 11 - 30 days 25 kr.
• 31 - 41 days 55 kr.

After 42 days the fine will be 115 kr. and a replacement fee must be paid.

For adults from 16 years and up the fines are:

• 1 - 10 days 20 kr. 
• 11 - 30 days 95 kr.
• 31 - 41 days 175 kr.

After 42 days the fine will be 230 kr. and a replacement fee must be paid.

You will only have to pay one fine for all materials checked out or renewed on the same day, if you return them all together on the same day. If you have checked out materials on different days, you will have to pay a fine for each check out date, even if you return the materials on the same day.
If you do not return materials to the library, or you owe too much money to the library, then you will not be able to check out materials until the full debt is paid. If you renew materials after the return date you will still get a fine.
PLEASE note that we will never contact you in regards to payments through mail or telephone! It will always be through e-boks or letter by post. 

Roskilde Libraries’ fines are updated every year. 

Replacements fees

If checked out materials are lost or damaged you have to pay a replacement fee. If lost materials are found within a month from payment, we will return the money. If the materials replaced are a part of a multivolume work, you might have to pay for the whole work, if the library are not able to buy a single volume. 
The replacement fee for certain materials such as dvds and games are higher than the retail prices. This is due to the much higher cost of purchasing materials for library use.

Returning materials 

At Roskilde Library you can return materials in the library’s automatic return that is open 24/7. At the local libraries you can return materials between 7 – 22 every day. 

Self-service - do your loans and orders online

You can order, reserve and renew materials on the library’s website. You just log on with your cpr. number/library card number or MitID to get to “Min konto”. Here you can see what materials you have checked out, renew them or order others.  

Or you can use the app Biblioteket.

When you have ordered materials you will get a notification by text or email when it is ready for pick-up, depending on your preference.    
You can renew your loans 5 times as long as nobody else has reserved it. If you need materials that is not available at Roskilde Libraries we will try and order them from other libraries. When it is ready for pick-up, you check it out and return it like any other material from the library.    

Access to open local libraries

Children can access and use the local libraries alone from the age of 12 years. 

Copyright

A few materials (e.g. dvds) may only be used as stipulated on the cover. You can get more information at the library.

Roskilde Libraries is a non - smoking area.

Dogs at the library

No dogs are allowed at any of Roskilde Libraries, with the exception of service dogs, guide dogs, reading dogs or other dogs participating in events.